Frequently Asked Questions

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How long do I keep access?

Self-paced courses include lifetime access. Cohort courses include lifetime access to recordings and materials.
Do I need special tools?

Basic brushes, rollers, trays, sandpaper, filler, caulk, primer, and interior paint are sufficient for all beginner paths.
Are there certificates?

Yes. Completing each course unlocks a shareable certificate of completion.
Is support available?

We provide email support and periodic live Q&A sessions for cohort programs.
Can beginners start from zero?

Yes. The beginner track starts with surface prep, edge-cutting, and clean roll-out technique, then builds toward room-by-room workflows.
Do you cover safety and ventilation?

We cover safe handling, masking, ladder basics, ventilation, and how to choose low-odor products for occupied spaces.
Is there a refund policy?

If a course isn’t the right fit, contact support within the stated refund window listed on your checkout receipt and we’ll guide you through the next steps.
Can I watch on mobile or tablet?

Yes. Lessons are mobile-friendly, and you can pause and resume across devices as long as you’re logged into the same account.

Still need help?

Use the “Ask a question” form and we’ll reply by email.